Frequently Asked Questions

Everything you need to know about your Fairtex Global gear.

How long does shipping take for international orders?

International shipping typically takes 7 to 14 business days depending on your location and customs processing times.

What is your return policy for combat sports equipment?

We offer a 30-day return policy for all unused gear in its original packaging. Please note that for hygiene reasons, items like mouthguards and handwraps cannot be returned once opened.

Are your products authentic Fairtex equipment?

Yes, Fairtex Global guarantees that all products sold on our platform are 100% authentic and sourced directly from the manufacturer.

How can I track my order status?

Once your order ships, you will receive an email with a tracking number and a link to our carrier's tracking portal to monitor your delivery in real-time.

Do you offer bulk discounts for gyms and academies?

Absolutely. We provide specialized wholesale pricing for gym owners and martial arts academies. Please contact our sales team via the wholesale inquiry form for a quote.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.